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From its origins as a small startup, CloudWave has evolved into a global leader in Contact Centre as a Service, expanding across continents and driving innovation in customer experience. Our journey reflects a commitment to excellence, cultural diversity, and delivering cutting-edge solutions that transform how businesses connect with their customers.
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Report
NEW ARTICLE
The Total Economic Impact Of Amazon Connect
AWS commissioned Forrester Research consulting to conduct a Total Economic Impactâ„¢ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Amazon Connect in their contact centers.
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