Conversational AI helping you build immersive, scalable, automated customer interactions.
Built to scale, CONVERSATIONS uses GPT machine learning and NLU to manage great conversation design, analytics and AI as part of your ongoing customer service toolset.
Be there for your customers even when your humans can't. AI is always avaliable.
Ease overloaded customer service, Instantly respond to queries, eliminate waiting
Handle peak traffic volumes. Automate unlimited numbers of simultaneous conversations
Give your customers the support they deserve, wherever they are, across any channel
Automate actions that drive revenue; Provide relevant, up-sell and cross-sell opportunities
Easy-to-use tools empower you to design, build, and deploy sophisticated chatbots in no time
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Go beyond simple FAQs; delight customers with intelligent, conversational experiences that help chatters achieve their goals, fast.
Access personal account information to resolve service or support queries.
Up-sell, cross-sell, and promote according to individual requirements.
Empower customers to serve themselves, anytime of the day or night, no matter where they are.
Enable multichannel customer support through various mediums (voice, chat, live agent, social & SMS).
Replace call waiting time with instant, automated chat experiences.
Automate the customer journey based on an individual's personal requirements.
Integrate with your company systems (ERP, CRM, Knowledgebase etc.).
Seamlessly transfer to a live chat agent for escalated enquiries.
Allowing companies to customise and align the customer experience with their brand and business objectives.
Build interactive virtual agents and chatbots for web, mobile, and social channels.
Build interactive virtual agents and chatbots for web, mobile, and social channels.
Manage and deliver personalised content to customers.
Get insights into customer behaviour not available with traditional analytics.
Answer client customers’ questions 24/7, and improve overall satisfaction.
Allow automated cross sell opportunities to be delivered to customers