Guide
Transforming Roadside Assistance Services with NEONNOW
Roadside Protect chose NEONNOW powered by Amazon Connect to stabilise their operating environment and implement key enhancements to their existing contact centre operations.
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SUMMARY
Roadside Protect had successfully implemented Amazon Connect, but they faced challenges with support and innovation. Understanding that innovation is key for business growth, they needed a partner who could provide both a steadfast platform as well as invaluable expertise in driving the necessary innovations to align with their evolving business needs.
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